Last Updated: 04.06.2026

1. Informational and Non-Commercial Nature of the Website

This website, austriaviennapuja.com, is operated from Pula, Republic of Croatia, strictly as a non-commercial, spiritual, and shastric guide.
The website does not process online payments, does not utilize payment gateways, and does not sell commercial service packages.
The use of the words “service” or “services” on this website serves solely as a practical English translation of the Sanskrit term “Seva” (devotional act). It does not imply a commercial business transaction or a fee-based service contract.

2. Separation of Online Information and Real-World Arrangements

The use of this website does not create any obligation on the operator to perform rituals, pujas, or ceremonies.
Any real-world spiritual assistance or Seva coordinated after viewing this website is a separate, private arrangement between the devotee and the Pandit.

3. Logistical Expenses (Travel, Accommodation, and Samagri)

If a devotee requests the physical presence of the Pandit for a ritual, the devotee assumes full responsibility for the actual logistical costs required to make the Seva possible.
These logistical costs include, but are not limited to, travel expenses, accommodation, food, and the procurement of ritual materials (Samagri).
To ensure proper preparation and the booking of transit, these logistical funds must be provided by the devotee in advance. These funds are exclusively allocated to cover out-of-pocket expenses and are not a wage, fee, or commercial price for the spiritual act itself.

4. Commitment of Resources and Non-Refundable Policy

Devotee Cancellation: Because advance funds are immediately allocated to secure transit bookings and purchase consecrated materials, any advance provided for travel, accommodation, and Samagri is strictly non-refundable. This applies regardless of the reason for cancellation, including private reasons, personal illness (Adhyatmika), changes in schedule, or third-party interference (Adhibhautika).
Acts of God: In the event of natural catastrophes, unforeseeable travel disruptions, or Acts of God (Adhidaivika), funds already utilized for non-refundable bookings and materials cannot be refunded.
Spiritual Finality: In accordance with Shastric principles, once resources are dedicated to a spiritual purpose and the Sankalpa (vow) is made, they are considered irreversibly committed.

5. Voluntary Dakshina

In the Vedic context, “Dakshina” refers to voluntary, devotional offerings made to support Dharma and Brahmins.
Dakshina is entirely separate from logistical travel expenses. It is not a demanded price for a service.
Visitors are explicitly informed that any Dakshina given is a final, sacred act that cannot be returned or refunded under any circumstances.

6. No Professional Advice or Guaranteed Results

All content, rituals, and astrological remedies discussed are provided for spiritual and educational purposes based on traditional shastras. They carry no promises, warranties, or guarantees regarding material, health, or relationship outcomes.
Vedic practices are complementary and are not a substitute for medical treatment, therapy, or professional advice. The operator is not a licensed medical doctor, psychologist, lawyer, or regulated professional. Users must consult qualified professionals for such matters.

7. Technical Limitations

The website is provided on an “as is” and “as available” basis. The operator is not responsible for interruptions, technical errors, data loss, or issues caused by third-party internet providers.

8. Governing Law and Jurisdiction

This disclaimer and any dispute arising from the use of the website shall be governed by the laws of the Republic of Croatia.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Pula, Croatia.

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