Privacy Policy | Austria Vienna Puja

Last Updated: 1 November 2025

Introduction

At Austria Vienna Puja (“we,” “our,” or “us”), accessible from www.austriaviennapuja.com (“website”), we are committed to protecting your privacy and ensuring transparency regarding how we handle information. This Privacy Policy outlines our practices concerning any information you provide or we collect during your interaction with our non-commercial spiritual website.

Austria Vienna Puja operates as a non-commercial spiritual guidance service dedicated to Hindu religious traditions and cultural preservation. We do not conduct commercial activities, sell products, or provide licensed professional services. Your privacy protection remains our priority even within this limited-data-collection framework.

1. Scope and Applicability

This Privacy Policy applies exclusively to information collected through www.austriaviennapuja.com and related communications with Austria Vienna Puja. It does not cover:

Third-party websites accessible through external links
Services or platforms operated by unaffiliated organizations
Information collected outside this website’s domain
Communications through social media platforms or external services

2. Limited Information Collection

2.1 Voluntary Communication-Based Information Only

Austria Vienna Puja collects minimal information and only what participants voluntarily provide through:

Email communications
Contact form submissions
Direct messages to
Correspondence regarding spiritual guidance or ceremonies

No automatic data collection occurs. We do not utilize:

Tracking pixels or cookies that collect behavioral data
Analytics software that profiles visitor behavior
Advertising networks or data brokers
Automated form-filling or device fingerprinting
Session tracking or persistent identifiers

2.2 Types of Information Provided

When participants voluntarily communicate with us, they may provide:

Personal contact information: Name, email address, phone number
Communication content: Messages, questions, requests for spiritual guidance
Contextual information: Dates of ceremonies, spiritual preferences, personal circumstances relevant to guidance

Participants retain complete control over what information they choose to share.

3. Limited Use of Information

3.1 Permitted Uses

Information provided is used exclusively for:

Direct communication: Responding to inquiries and correspondence
Ceremony coordination: Organizing spiritual ceremonies and guidance sessions when requested
Service provision: Delivering spiritual guidance and ceremonial information
Record-keeping: Maintaining records of communications for verification purposes
Legal protection: Documenting interactions for legitimate dispute resolution

3.2 Prohibited Uses

Austria Vienna Puja does not:

Share information with third parties (except as legally required)
Sell, rent, or trade personal information
Use information for marketing, advertising, or promotional purposes
Create demographic profiles or behavioral dossiers
Combine information with external data sources
Use information for purposes unrelated to the spiritual relationship

4. Data Storage and Retention

4.1 No Systematic Storage

Austria Vienna Puja maintains no centralized database of participant information. Information remains accessible only through:

Email inbox communications
Direct correspondence files
Records necessary for ceremony coordination

4.2 Data Retention Period

Information is retained only for the duration necessary to:

Complete the spiritual relationship or ceremony
Maintain records for dispute resolution or legal protection
Comply with Austrian legal record-keeping obligations

Once the spiritual relationship concludes and no legal necessity remains, information is either:

Deleted from active correspondence files
Archived in secure storage
Permanently destroyed upon participant request

No indefinite retention occurs. Information is not kept “just in case” or for speculative future purposes.

4.3 Participant Right to Information Deletion

Upon request, Austria Vienna Puja will:

Confirm what information exists regarding your interactions
Delete stored information (except legally mandated records)
Provide confirmation of deletion
Retain only minimal records necessary for legal protection

Submit deletion requests to:

5.1 Limited Sharing

Austria Vienna Puja does not share personal information with third parties except:

Legal obligation: When required by Austrian court orders or law enforcement
Payment processing: Limited information necessary for transaction processing
Emergency situations: When disclosure is necessary to prevent harm

5.2 No Commercial Sharing

Information is never:

Sold to data brokers or third-party marketers
Shared with advertisers or analytics companies
Transferred to unaffiliated organizations
Used for commercial purposes

6. Website Technical Information

6.1 Minimal Technical Logging

The website server may automatically log:

Basic access logs: IP address, timestamp of access, pages accessed
Error logs: Technical errors or system failures
Security logs: Suspicious activity or attempted unauthorized access

These logs serve only technical and security purposes and are:

Not used for behavioral profiling
Not shared with third parties
Retained only as long as technically necessary
Deleted according to standard server maintenance protocols

6.2 No Cookies or Tracking Technologies

Austria Vienna Puja does not use:

Cookies (persistent or session-based)
Web beacons or tracking pixels
Device fingerprinting
Cross-site tracking
Advertising networks or data brokers

Your browsing activity is not monitored or profiled.

Under EU Regulation 2016/679 (General Data Protection Regulation), you have the right to:

7.1 Right of Access

Request confirmation of whether Austria Vienna Puja holds personal information about you and receive a copy of that information in a structured, commonly-used, machine-readable format.

7.2 Right of Rectification

Request correction of inaccurate personal information held about you.

7.3 Right of Erasure (“Right to Be Forgotten”)

Request deletion of personal information in certain circumstances:

When information is no longer necessary for its original purpose
When consent is withdrawn (if consent was the legal basis)
When you object to processing
When information has been unlawfully processed

Exceptions apply when information must be retained for legal obligations or legal claims.

7.4 Right to Restrict Processing

Request limitation of how personal information is used, particularly when:

You dispute the accuracy of information
You object to legitimate interest processing
Processing is unlawful but you prefer restriction to deletion
You need the information to establish legal claims

7.5 Right to Data Portability

Request your personal information in a structured, machine-readable format and request transfer to another service provider.

7.6 Right to Object

Object to processing based on legitimate interests or for direct marketing purposes. Upon objection, Austria Vienna Puja must cease processing except where compelling legitimate reasons override your interests.

7.7 Right to Withdraw Consent

If you provided consent as the basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

7.8 How to Exercise Rights

To exercise any GDPR rights, submit a written request to:

Include sufficient information to verify your identity and specify which right you wish to exercise. Austria Vienna Puja will respond within 30 days (extendable to 90 days for complex requests).

8. Data Security

8.1 Security Measures

Austria Vienna Puja implements reasonable security practices including:

Secure email communication protocols
Password-protected access to correspondence
Physical security for any stored records
Regular security reviews

8.2 Limitation of Security Responsibility

Despite implementing security measures, Austria Vienna Puja cannot guarantee absolute security. You acknowledge that:

Digital communication carries inherent security risks
Unauthorized third-party access is theoretically possible
We are not responsible for breaches resulting from external hacking or criminal activity
You should not transmit highly sensitive information through unsecured channels

For sensitive communications, request a secure communication method before sharing vulnerable information.

9. External Links and Third-Party Services

This website may contain links to external websites and resources. Austria Vienna Puja is not responsible for:

Privacy practices of linked websites
Information collection by external sites
Terms or policies of third-party services
Content or practices of unaffiliated organizations

When you leave this website, you are no longer under this Privacy Policy. Review the privacy practices of external websites before providing information.

10. Children’s Privacy

This website is not intended for individuals under age 16. Austria Vienna Puja does not knowingly collect information from minors under 16. If we become aware that information has been provided by someone under 16, we will:

Delete that information
Not use it for any purpose
Not retain it for any reason

Parents or guardians who believe information was collected from a minor under 16 should contact:

11. Policy Updates and Modifications

11.1 Right to Modify

Austria Vienna Puja reserves the right to update this Privacy Policy as circumstances require. Changes will be noted with an updated “Last Updated” date. Continued use of the website following modifications constitutes acceptance of the updated policy.

11.2 Notification of Material Changes

If substantial changes occur that significantly affect your privacy rights, we will:

Announce changes on the website
Provide updated policy text
Allow opportunity to review before changes take effect

Material changes will be communicated transparently rather than silently updated.

12. Austrian Legal Framework

This Privacy Policy complies with:

EU Regulation 2016/679 (General Data Protection Regulation — GDPR)
Austrian Data Protection Act (Datenschutzgesetz 2018)
Austrian Constitutional Law protections for privacy
Austrian E-Commerce Act (E-Commerce Gesetz)
EU Consumer Rights Directive 2011/83/EU

Austria Vienna Puja acknowledges the fundamental right to privacy under Austrian and EU law and structures all data practices accordingly.

13. Contact and Complaint Rights

13.1 Privacy Questions and Requests

For privacy-related questions, information requests, or to exercise your GDPR rights:

Email:

Response time frame: Within 30 days (extendable to 90 days for complex matters)

13.2 Data Protection Authority Complaint

If you believe your privacy rights have been violated, you may file a complaint with the Austrian Data Protection Authority (Österreichische Datenschutzbehörde):

Website: www.dsb.gv.at
Email:
Phone: +43 1 52 152-0

Complaints may be filed without first contacting Austria Vienna Puja, though we encourage direct communication to resolve concerns.

By using this website and providing information to Austria Vienna Puja, you:

Acknowledge you have read and understood this Privacy Policy
Consent to information collection and use as described
Accept the privacy practices outlined herein
Understand you may withdraw consent at any time
Accept limited security guarantees inherent to digital communication